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Frequently Asked Questions

Have questions about how mediation works?
We've answered some of the most common ones to help you feel more informed and confident about the process.

Don’t see your question here? Feel free to get in touch — we’re happy to help.

Wondering How It All Works?

There are often questions and uncertainties that come up when considering mediation — you're not alone in that. Below are some of the most commonly asked, but if something else is on your mind, please reach out. We're here to help.

How is mediation different from going to court?

Mediation is a voluntary, good faith process. It’s less formal, private, prompt and more cost-effective than court proceedings. Instead of a judge making a decision for you, you make your own decisions and remain in control of the outcome.

Is mediation legally binding?

Mediated agreements can be made legally binding — Fiona will talk you through this process and what steps to take once agreements are reached.

How long does the process take?

It depends on the complexity of the issues and whether there are transitional steps that are required, but most mediations are resolved within 4 – 8 weeks. The initial consultation will give you a clearer sense of timing.

What is child-inclusive mediation?

Depending on the age of the tamariki, it may be appropriate for them to speak into the process. This is done sensitively, with professional support, and always central to the child’s welfare and best interests.

"Clarity, not conflict. Solutions, not sides."